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Thursday, June 24, 2010

Financial Institutions and Banking SCDL Assignments

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Financial Institutions and Banking SCDL Assignments
SCDL Assignments of Financial Institutions and Banking

True/False
Question
Gramin banks are State Owned Banks.
Correct Answer
True
Your Answer
True

Select The Blank
Question
CRR and SLR are ________ reserves.
Correct Answer
Statutory
Your Answer
Statutory

True/False
Question
Banks do not invest in the GOI securities .
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
SIDBI provides :-
Correct Answer
Refinance , Rediscounting of Bills , Financial support to SSIDC
Your Answer
Rediscounting of Bills , Financial support to SSIDC , Cash Credit facilities

Select The Blank
Question
Mutual Funds provide the benefits of ________.
Correct Answer
Portfolio management
Your Answer
Portfolio management

Select The Blank
Question
Syndication involves ________ sanction.
Correct Answer
In principle
Your Answer
Final

Select The Blank
Question
The ________ regulation makes the banks the largest investor in the GOI securities.
Correct Answer
SLR
Your Answer
SLR

Select The Blank
Question
In addition to IFCI and ________ the Soft Loan Scheme for modernisation is also undertaken by IDBI.
Correct Answer
ICICI
Your Answer
ICICI

Multiple Choice Multiple Answer
Question
NABARD has taken over the entire functions of :-
Correct Answer
ARDC , ACD of RBI , RPCD of RBI
Your Answer
ARDC , ACD of RBI , RPCD of RBI

Multiple Choice Single Answer
Question
Instruments issued by DFIs and Banks carry :-
Correct Answer
Highest credit ratings
Your Answer
Highest credit ratings

Multiple Choice Multiple Answer
Question
Other than Tourism, International funds remittances comprise of :-
Correct Answer
Donations/Charity , Payments of Salaries , Payments of Royalty
Your Answer
Donations/Charity , Payments of Salaries , Travel related payments

Multiple Choice Single Answer
Question
Money Markets Satisfy the needs of :-
Correct Answer
Short term nature
Your Answer
Short term nature

Multiple Choice Single Answer
Question
Development Financial Institutions provide finance to the needy
Correct Answer
Corporates & govt. institutions
Your Answer
Corporates & govt. institutions

True/False
Question
NABARD does not provide Refinance for stocking & distribution of Chemical Fertilisers.
Correct Answer
False
Your Answer
False

True/False
Question
The SFCs also borrow from SIDBI & IDBI.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
A major part of the credit of SFCs went to :-
Correct Answer
SSI units
Your Answer
Exporters

True/False
Question
Mortgage Loans are loans against property.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
The unorganised financial system includes :-
Correct Answer
Indigenous bankers
Your Answer
Indigenous bankers

Select The Blank
Question
HDFCs loans were linked up with________.
Correct Answer
Planned Savings
Your Answer
Recovery record

Multiple Choice Single Answer
Question
Initial Quantum of resources of IMF were contributed by members according to :-
Correct Answer
Quotas fixed for members
Your Answer
Quotas fixed for members

True/False
Question
CPs are issued by corporate entities.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
EXIM Bank provides financial assistance to:-
Correct Answer
Indian Companies , Commercial Banks , Foreign Governments
Your Answer
Indian Companies , Commercial Banks , Foreign Governments

Multiple Choice Multiple Answer
Question
Functions of R.O. do not cover :-
Correct Answer
SLR/CRR maintenance , Liaison with RBI/IBA , Issuing Lending Policy
Your Answer
SLR/CRR maintenance , Issuing Lending Policy , Sanctioning advances

Match The Following
Question
Correct Answer
Your Answer
Inter Bank Call Money Markets
BRs, Call Money Receipts
BRs, Call Money Receipts
Money Market Instuments
CP, CD ,T- Bills
CP, CD ,T- Bills
Capital Market Instruments
Shares
Shares
Debt Market Instruments
GOI Securities ,Bonds
GOI Securities ,Bonds

Multiple Choice Multiple Answer
Question
Which of the following statements are not prepared on a daily basis in branch?
Correct Answer
Cash Book , Trial Balance , P/L statement
Your Answer
Cash Book , Trial Balance , P/L statement

Select The Blank
Question
Interest on advances is generally calculated on ________ products.
Correct Answer
Daily
Your Answer
Fortnightly

Multiple Choice Single Answer
Question
IDBI has helped in the establishment of :-
Correct Answer
EXIM Bank
Your Answer
EXIM Bank

Multiple Choice Multiple Answer
Question
Under Project Finance Scheme IDBI provides assistance for :-
Correct Answer
New Projects , Renovation , Modernisation
Your Answer
New Projects , Renovation , Working capital

Multiple Choice Single Answer
Question
Deposits per depositor per bank are secured by DICGC up to a sum of :-
Correct Answer
Rs. one lac.
Your Answer
Rs. one lac.

Select The Blank
Question
SCICI provides domestic & foreign loans for capital equipment and________ services.
Correct Answer
Technical
Your Answer
Technical

Multiple Choice Multiple Answer
Question
The main objective of ICICI was :-
Correct Answer
To augment export finance in India , To channelise World Bank's funds to industries in India , To help in building up a Capital Market in India
Your Answer
To augment export finance in India , To channelise World Bank's funds to industries in India , To help in building up a Capital Market in India

Multiple Choice Multiple Answer
Question
Functions of NIDHIs include :-
Correct Answer
Accepting Deposits , Granting loans , Encourage thrift
Your Answer
Accepting Deposits , Granting loans , Encourage thrift

Multiple Choice Single Answer
Question
IDBI was initially set up as :-
Correct Answer
Subsidy of RBI
Your Answer
Public sector Bank

Multiple Choice Multiple Answer
Question
For its long term operations NABARD raises funds by :-
Correct Answer
Floating Bonds in open market , Drawing from the Central Govt. , Drawing from National Rural credit Funds
Your Answer
Floating Bonds in open market , Drawing from the Central Govt. , Drawing from National Rural credit Funds

Select The Blank
Question
Financial markets are the centres that provide facilities for buying and selling of ________.
Correct Answer
Financial claims and services
Your Answer
Goods and services

True/False
Question
IDA does not lend to countries that are not in a position to borrow from IBRD.
Correct Answer
False
Your Answer
True

Select The Blank
Question
General insurance policies are genarally issued for ________ year.
Correct Answer
One
Your Answer
Three

True/False
Question
SCICI is a member of the OTCEI.
Correct Answer
True
Your Answer
False

Multiple Choice Single Answer
Question
The deposit account offering cheque withdrawal facility is known as :-
Correct Answer
Current account
Your Answer
Current account

Match The Following
Question
Correct Answer
Your Answer
CRR
Primary reserve requirement
Primary reserve requirement
Bankers Bank
Controlling the reserves of commercial banks
FEMA
Exchange control
FEMA
Controlling the reserves of commercial banks
OMO
Government securities
Government securities

Multiple Choice Multiple Answer
Question
The loans of finance companies are generally :-
Correct Answer
At high interest , Unsecured , Based on borrowers worth
Your Answer
Unsecured , Based on borrowers worth , At low interest

Multiple Choice Single Answer
Question
The apex institution in the field of Industrial Development is :-
Correct Answer
IDBI
Your Answer
IDBI

Multiple Choice Multiple Answer
Question
A member's IMF Quota determines its :-
Correct Answer
Financial commitment , Voting power , Drawing power
Your Answer
Voting power , Drawing power , GNP

True/False
Question
CP is a usance promissory note hence it can be negotiated by endorsement & delivery.
Correct Answer
True
Your Answer
False

Multiple Choice Single Answer
Question
The objective of ICICI was to assist the :-
Correct Answer
Private sector
Your Answer
Private sector

True/False
Question
NABARD provides short term refinance for procurement activities also.
Correct Answer
True
Your Answer
True
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Tuesday, June 15, 2010

Services Marketing and Brand Management SCDL Assignments

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Services Marketing and Brand Management SCDL Assignments
SCDL Assignment of Services Marketing and Brand Management

Multiple Choice Single Answer
Question
A brand must correspond to only one product. This is called :-
Correct Answer
Procterian dogma
Your Answer
Procterian dogma

Multiple Choice Multiple Answer
Question
Value of a brand is a function of which two factors?
Correct Answer
Earnings , Strength
Your Answer
Strength , Earnings

Multiple Choice Single Answer
Question
The Molecular Model has used following technology to explain it :-
Correct Answer
Chemical analogy.
Your Answer
Chemical analogy.

Multiple Choice Multiple Answer
Question
Countries who are members of SUPER BRAND are:-
Correct Answer
India , Hong Kong , Australia
Your Answer
Hong Kong , Singapore , Australia

True/False
Question
Two major dimensions of Y & R model are: leadership and stability.
Correct Answer
False
Your Answer
True

Select The Blank
Question
The ________ has a direct impact on the type of service desired and the length of service.
Correct Answer
Customer
Your Answer
Customer

Multiple Choice Single Answer
Question
High contact services tend to be :-
Correct Answer
Those in which customer visit the service facility in person.
Your Answer
Those in which customer visit the service facility in person.

Multiple Choice Multiple Answer
Question
Interactive skills training in employees allows to develop what all qualities towards customer?
Correct Answer
Empathetic , Courteous , Caring
Your Answer
Empathetic , Courteous

Multiple Choice Single Answer
Question
Goods can be :-
Correct Answer
Standardized.
Your Answer
Standardized.

Select The Blank
Question
Exhibiting admirable human qualities is especially important for brands during ________.
Correct Answer
Crisis
Your Answer
Crisis

Multiple Choice Multiple Answer
Question
Personal sources of information are :-
Correct Answer
Family , Friends , Opinion Leaders
Your Answer
Family , Friends , Radio

Multiple Choice Multiple Answer
Question
CIT study helpful in :-
Correct Answer
Finding opportunities for future improvement. , Redesigning service delivery system. , To make more customer centric service firm
Your Answer
Finding opportunities for future improvement. , Redesigning service delivery system. , To make more customer centric service firm

Multiple Choice Single Answer
Question
It refers to the way in which certain groups decode all of the signals emanating from the product, services and communication covered by the brand :-
Correct Answer
Brand image
Your Answer
Brand identity

Multiple Choice Single Answer
Question
This method is used when valuing your own brand image for inclusion in the balance sheet :-
Correct Answer
Historic cost method
Your Answer
NPV of future earnings

True/False
Question
A brand should strive to create a sense of community.
Correct Answer
True
Your Answer
True

Match The Following
Question
Correct Answer
Your Answer
Tangibles
Dress, employee appearance
Dress, employee appearance
Employee motivation
Mission statement
Social skill, Likeability
Empowerment
Authority to employee
Authority to employee
Service orientation
Social skill, Likeability
Mission statement

True/False
Question
The business strategy in a production line organisation is one of Differentiation and Customisation.
Correct Answer
False
Your Answer
False

True/False
Question
Appearance of personnel and facilities often have a direct impact on how consumers perceive that the firm will handle the service aspects of its business.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
It is the difference between the price customers pay and the amount they would actually have been willing to pay to get the desired benefit :-
Correct Answer
Surplus
Your Answer
Surplus

Multiple Choice Single Answer
Question
Which knowledge is essential for building winning brands?
Correct Answer
Customer
Your Answer
Customer

True/False
Question
Horizontal extension of a brand is less of a handicap than vertical extension by which brands try to cover all levels of quality and status.
Correct Answer
True
Your Answer
False

Select The Blank
Question
Brand's ________ are a measure of potential profitability.
Correct Answer
Earnings
Your Answer
Value

Multiple Choice Multiple Answer
Question
The value of brand equity is a function of :-
Correct Answer
Age of the brand , Cumulative advertising , Order of entry into the market
Your Answer
Age of the brand , Age of competitor's brand

Multiple Choice Single Answer
Question
This approach is often used for outsourcing contracts to provide food service, freight transportation etc :-
Correct Answer
Price bids
Your Answer
Price bids

Multiple Choice Multiple Answer
Question
Various media options available to a service marketer are:-
Correct Answer
Magazines , Flyers , Radio
Your Answer
Magazines , Flyers , Radio

Multiple Choice Single Answer
Question
D in AIDA stands for :-
Correct Answer
Desire
Your Answer
Direction

Select The Blank
Question
________ helps usage extension.
Correct Answer
Co-branding
Your Answer
Brand extension

Match The Following
Question
Correct Answer
Your Answer
Infosys
Uses brand earnings model
Uses brand earnings model
Super brands
Marcel Knobil
Marcel Knobil
Councils of Super brands
Indonesia, Netherlands, Portugal
A C Neilsen
Super brand's juggernaut
UK, France, Germany
Indonesia, Netherlands, Portugal

Multiple Choice Multiple Answer
Question
Service blue print supports which approaches to quality improvement?
Correct Answer
Top down , Bottom up
Your Answer
Left to Right , Right to Left

Select The Blank
Question
The second objective of commercialization is to monitor ________ aspects of service during complete service cycle.
Correct Answer
All
Your Answer
All

True/False
Question
A shelf without the favourite market brands is unattractive in the eyes of the customers.
Correct Answer
True
Your Answer
True

True/False
Question
Services can easily stored.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
The main do's kept in mind in face to face contacts with customers are :-
Correct Answer
Smile , Look into customer's eye , Listening
Your Answer
Smile , Look into customer's eye , Listening

Select The Blank
Question
Perishability refers to the service provider's inability to ________.
Correct Answer
Inventory services.
Your Answer
Inventory services.

Select The Blank
Question
Customer ________ is essential to building winning brands.
Correct Answer
Knowledge
Your Answer
Involvement

Select The Blank
Question
The ________ has made world wide brand building easier.
Correct Answer
Internet
Your Answer
Internet

Select The Blank
Question
Cues such as the ________ that accompany the service.
Correct Answer
Tangibles
Your Answer
Tangibles

Multiple Choice Multiple Answer
Question
The visible components of service operations are :-
Correct Answer
Service personnel , Equipments , Physical facilities
Your Answer
Equipments , Physical facilities , Other intangibles

Select The Blank
Question
A strong brand ________ gives relevant, differentiated, purchase motivating benefit to the target customer
Correct Answer
Promise
Your Answer
Awareness

Multiple Choice Multiple Answer
Question
Various value based pricing are:-
Correct Answer
Service guarantees , Flat rate pricing
Your Answer
Service guarantees , Flat rate pricing

Select The Blank
Question
Selling goods and services through the ________ is a major growth trend.
Correct Answer
Internet
Your Answer
Internet

Multiple Choice Multiple Answer
Question
Internal brand culture is composed of:-
Correct Answer
Language used , Beliefs and attitudes of staff , Organisational structure
Your Answer
Language used , Beliefs and attitudes of staff , Organisational structure

Multiple Choice Single Answer
Question
This approach is based on a standard sales presentation containing statements that lead the customer through stages to a purchase :-
Correct Answer
Formula approach
Your Answer
Cues-response

True/False
Question
Gap Model is developed by Zeithaml & Bitner.
Correct Answer
True
Your Answer
True

True/False
Question
When decisions regarding customer satisfaction are left to the discretion of employees, there may be inconsistency in the level of service delivered.
Correct Answer
True
Your Answer
True
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